(and which they unfortunately hear way too often)
Here are some of the comments I have heard firsthand from potential customers, over my many years working in the field of translation. I think that all translators have heard these at some point …
1 - You say you’re a translator and you can only speak three languages???
Or: You're a translator and you don't know how to say "Best Regards" in Chinese?
2 - I have about 45 pages to get a rush translation on by tomorrow, can you give me a discount?
3 - The document I have enclosed is a PDF created with InDesign. I absolutely need the formatting to be maintained.
4 - US$ 300,00 to translate 3000 words ? I am not prepared to pay that much. My nephew studied one month in France, he can handle this translation perfectly well for US$ 50,00 .
5 - You are a thief! I know a translator and he only gets a few cents per word, and you want US$ 400 to translate 5000 words !!!
6 - My secretary is bilingual and read your translation into Spanish. She thought it was absolutely terrible.
7 - Can you translate “Revenge is a dish best served cold” into one single Chinese character? It’s for a tattoo...
8 - I need my website www.domain.com translated. Part of it is Flash and the remaining part is dynamic content managed via a database. Please look at the website and send me a detailed quote.
9 - What does “XXX" mean (word taken out of context)? If you are a real translator, you should know!
10 - What did you study in order to become a translator? Literature?
Or: Translation isn’t a real job.
Or the ever popular: You spend your life sitting at home, working at your computer in your pajamas, and you earn your living doing that?
11 - The document to be translated is confidential and I can’t send it to you, but I need to know how much you are going to charge for it to be translated!
12 - Why are you charging so much when there are free software programs that do machine translations?
13 - Why do you need dictionaries? Aren’t you a professional translator?
14 - There’s no way that could take so long. This text is only about 20 pages long and that shouldn't take you any more than two days to translate!
15 - Please provide me with a rush translation of this 10 page contract. My customer is waiting in my office to get the document in his language.