How your translation business can stay safe online

translation business security

The translation business has changed significantly over the last twenty years or so thanks to the growth of the internet and social media widening opportunities. Whereas previously your business would have been restricted to local translation needs, thanks to the internet connecting people from all over the world, you now have a huge online client base to access.

However, working online does bring its own risks, such as the potential for your website to be hacked and sensitive information like bank account details to be stolen. To help you out, here are some tips for how your translation business can stay safe online.

1. Get the right cybersecurity software

When it comes to securing your translation business online, there is some basic cybersecurity software that you need to invest in for your work devices and network:

  • Robust anti-virus software, such as McAfee or Kaspersky, will prevent, detect, and remove any malware that attempts to infiltrate your device.
  • A VPN (virtual private network) makes your network safer and more private, and as such is an essential tool to have if you do a lot of your work remotely using public Wi-Fi connections in coffee shops or coworking spaces.
  • A firewall will prevent unauthorized users from accessing your private network.

These are cybersecurity basics to ensure that your business devices and network remain secure and safe to work on.

2. Invest in a security appliance

Your translation business’s network is at risk of online security threats such as phishing and malware, especially when accessed by remote users. Translation is an industry that has long seen remote working, but this has increased over the past year with people being encouraged to work from home due to the coronavirus pandemic. As such it’s vital for translators to equip themselves with all the necessary tools to keep their computers, and their work, safe.

The Watchguard m470 is a device that enables full network security. For example, it provides firewall and VPN protection without slowing down performance. You can carry out your translation work online safe in the knowledge that your data is fully protected, without the frustration of a slow network.

3. Avoid unsecured public Wi-Fi connections

One of the benefits of working as a translator is that it is a transportable business: you are not necessarily tied to an office, instead, you have the freedom to work anywhere you have access to a laptop and internet connection. This flexibility, however, does have its drawbacks such as a lack of security.

Avoid using unsecured public Wi-Fi connections when doing your translation work in locations such as coffee shops and public libraries, as your confidential translation data is at a higher risk of being infiltrated. If you can’t get around not using Wi-Fi for work, make sure that you are using a VPN before accessing any confidential files and emails.

4. Restrict access to sensitive data

Clients have a wide range of translation requirements. You might be asked to translate a tourism brochure, a government document, or a birth certificate, for example. You will be privy to information that is often confidential to the client on either a personal or professional basis, and as such you should ensure that this information is kept private.

One way of doing this is to restrict access to the document, allowing only the translators working on it to view it and make changes. Doing this will give you control over confidential documents and help to prevent any confidentiality breaches.

5. Always back up data

Imagine the horror of being near the end of a lengthy translation project, only to lose it. There are many ways your data might be lost, such as the file being stolen by ransomware, corrupted, or simply accidentally deleted.

To avoid such catastrophes, ensure that you have multiple copies of every draft of your project saved to an external device like a USB stick or external hard drive. For extra security, ensure that this external device is stored in a secure place with limited access, such as a locked drawer.

6. Create an online security policy for staff and clients

You might have other translators working for you, either full time or on a freelance basis, who live all over the world and are only contactable via email. To ensure that there is consistency in online security checks across your business, it might be useful to create an online security policy for both staff and clients to refer to. This might include such points as not using unsecured networks or unprotected devices to access translation work, restricting access to sensitive documents, and securely sending financial details.

The takeaway

Although there are many potential security risks to working online, the online market place really does provide the best opportunities for a burgeoning translation business: you are connected with clients from all over the world, from government agencies and large businesses to individuals, each with a wide variety of translation needs. As long as you take precautions, there is no reason that you can’t take advantage of these opportunities while maintaining cybersecurity.

At BeTranslated our team of skilled translators and experienced project managers take cybersecurity extremely seriously; when you work with us on a translation project you can rest assured that your content is in safe hands. For more information about our professional translation services or to request a free, no-obligation quote, contact us today.

Tips for organizing a webinar in multiple languages

multilingual webinar

While webinars offer many significant advantages for building brand loyalty and recognition, you can only realize these benefits if you’re prepared to spend real time and money developing a high-quality product. It stands to reason that, wherever possible, you’ll want to achieve maximum bang for your buck by reaching a wide audience across multiple languages.

But how do you make that happen? Let’s face it, organizing a webinar in one language is hard enough! There’s no denying that developing a multilingual webinar is complex, but if you’re ready to take the linguistic leap, observing the tips in this guide will help you establish a solid foundation. (more…)

How to scale your tech startup globally

People working together around a table

Founding a startup is one of the most exciting yet terrifying moments in most entrepreneurs’ lives. You have many goals and dreams, but at the same time, there is a level of uncertainty about how things will move forward – especially bearing in mind the state of economic uncertainty the events of 2020 have caused.

When it comes to scaling a tech startup globally, there are many things at stake. One of the most common challenges tech startups face is finding the right talent. Hiring top tech talent is difficult, not because there is a developer shortage, but because talented developers in the U.S are expensive. Therefore, you either pay high salaries, which most startups can’t afford, or you hire developers who charge lower prices but whose skills aren’t as strong.

So, what’s the best way to scale your tech startup globally without spending all your investments? Take a look at these four strategies:

1. Start with the basics: The right tools

Currently, we are facing the so-called remote work revolution. Telecommuting was, of course, a thing before 2020, but due to the pandemic, most businesses had no option but to arrange remote work policies. What were the consequences? Many companies realized all the benefits that working remotely has and decided to make it permanent.

But to get results and achieve goals, these companies had to significantly alter their structure. This meant they had to adapt their old methods and start working with new tools that allowed them to communicate better and manage projects efficiently. For many, remote work was a total success, and now companies want to scale their tech startups by hiring remote developers from around the world.

However, there is one common problem that most companies face when hiring remote employees: language and communication.

Companies tend to specify languages and time zones to make things easier when hiring employees internationally. However, if you want to expand your location ratio, language shouldn’t be an excuse. With the right tools, such as translation services, you can scale your tech startup at an affordable cost, without language being a problem.

2. Find and hire top tech talent fast at an affordable cost

If you want your startup to be successful, you need to have the right people by your side. When you are just starting a business, you require employees who understand the essence of your company. Usually, startups don’t have enough money to spend on high salaries, however, hiring talented developers, money should never be a problem.

One of the biggest benefits that remote work has, is that it opens a world of possibilities when it comes to hiring and recruiting tech talent. You can find exceptional tech talent for your startup (or in any other industry) at an affordable cost. You don’t have the limitations of hiring in a determined area, so you can find and hire employees that live in cities with lower costs of living. Going remote equals more tech talent for less money.

3. Enable full transparency in your business

Startups often struggle to launch and be successful because they are not fully transparent. To enable full transparency in your business, it’s fundamental that you cover the basic but most important aspects at an organizational level.

This means knowing what your core values are. Why is your startup so valuable? What do you stand for? Keeping in mind these principles and transmitting them to your employees will help them understand why their job matters.

Besides the core values that should be collated in a culture book, it’s also critical to establish the communication channels from day one. Whether your startup business is remote or not, it’s fundamental that your new employees understand how communication works in the company.

Other aspects such as regular meetings, feedback sessions, work policy, and team building activities are valuable foundations for your startup.

4. Focus on customer retention

Another key to scaling your tech startup globally is to keep in mind the big prize: customers. Without loyal returning clients, as well as new customers, your startup will never succeed.

Your employees should believe in the product or service your startup offers and use that passion to sell it well. It all starts from inside to outside. Imagine having salespeople who think your product is garbage – they would never be able to sell it successfully! This highlights the importance of hiring top talent that actually believes in your startup and in your core values.

Focusing on customer retention, will help you find constant ways of improving what you sell, and gaining even more customers. Marketing is a powerful tool but negative customer reviews can kill a business so make it your goal to keep your clients satisfied.

Key takeaways

Scaling a tech startup doesn’t come overnight; it requires passion, vision, and a lot of hard work. This is why having the right tools, a solid team, and a transparent business that focuses on its clients are four key strategies that will help you succeed.

If your startup is planning to expand its operations globally, and you need the right tools to do so, you will need the support of an experienced team of native translators. At BeTranslated we specialize in a wide range of languages from Chinese to German. Get in touch today for more information or a free, no-obligation quote.

How to successfully design your translation office interior

translation home office

Your office’s interior design can make or break your business. Apart from affecting the comfort of the employees and visiting clients, how your office is organized, spaced, and decorated can alter the mood and attitude of its users which in turn impacts their productivity. The design of your office can also influence your company’s reputation; a disorganized or outdated office leaves a bad impression on clients while a modern, welcoming space will give them confidence in your business.

Now that we’ve established the importance of a well-designed office, let’s explore how you can design a workspace that is attractive, functional, and comfortable.

1. Work with an office design pro

Interior design is never a walk in the park, especially when it comes to an office environment with more than one or two users. As elaborated at the Vestra Workspace, different businesses have different needs, styles, and space to consider. Working with an experienced workspace design is the best way to ensure your office design suits the needs of your business and the available space.

2. Ensure proper lighting

Light creates space in a room. The workspace in every office should be comfortable, but it should inspire you and help you deliver exemplary results as you appreciate your surroundings. Choosing the right lighting for your office interior will be of extreme importance: it can make your employees feel more motivated, energetic, focussed, and content.

On the other hand, poor lighting can affect your employees’ concentration and energy levels. Quality office lighting is essential for creating an atmosphere where employees and clients feel comfortable communicating; it should be pleasant and welcoming. Where possible you should aim to reduce artificial lighting and allow in more natural light. A well-lit office will also keep your employees happy and relaxed, which ultimately helps increase productivity.

3. Invest in quality furniture

Your office should be energizing, comfortable, and encourage productivity. Your choice of furniture will play a huge role in achieving high productivity from your employees. Selecting the right furniture for your office that supports healthy postures will enable you and your employees to work efficiently for longer. Providing comfortable and supportive furniture also lets your employees know that you are concerned for their wellbeing; this will be reflected in staff loyalty and morale.

From the desks and computer stands to the chairs, keyboards, and even cabinets, the furniture you select should not only be trendy and durable, but it should also be comfortable and ergonomic. Take advantage of the wide range of ergonomic furniture on the market to make a visual statement by opting for pieces that stylishly blend with the rest of your interior décor.

4. Incorporate sit-and-stand desks

The inclusion of standing desks in your office, in addition to the traditional sitting desk, will add a dynamic twist to your workspace. Standing while working can give your staff a boost of energy, especially during that post-lunch slump many of us feel in the mid-afternoon. Standing desks can also make an office appear more modern and the staff more approachable.

Incorporating standing desks into your office can also have medical benefits for your employees. The dangers of spending long periods of the day sitting have been well documented. Sitting down all day at a desk can aggravate health concerns such as cardiovascular issues and problems with back pain so anything you can do to boost employee health in your business should be prioritized.

5. Bring in some art

Office spaces are changing in the 21st century from dull cubicles to chic, appealing designs. The inclusion of art into office design is crucial to creating a stylish, appealing space that employees and clients want to spend their time in.

A beautiful art collection can boost employee morale and add a unique atmosphere to the space. Selecting the right kind of art will be extremely helpful to your employees and the company at large as art sparks creativity and leads to a more pleasant working environment. You can also use art to communicate the company’s ideals, goals, and achievements to visiting clients and partners. For instance, in a translation service provider office you could select art with an international flair. 

6. Use energizing colors

In a similar way to the inclusion of art, choosing the right colors for your office will improve the entire mood of the space. Consider the message and atmosphere you want to impart to those using the office. Do you want them to feel energized and motivated? Go for bright, bold shades. Would you prefer a calming, tranquil vibe? Select soft, warming colors that are easy on the eyes.

There is no right and wrong when it comes to picking the colors for your office, but you should consider what effect the hues you choose will have, rather than just going for your favorite. And don’t forget, your color scheme is not just about what shade you paint the walls; the color of window treatments, furniture, and accessories are just as important.

The takeaway

The office is where many of us spend most of our time during the day, and the last thing you want is to get tired and frustrated by the environment. This means that designing your office interior space is key in achieving productivity while maintaining employee welfare. Whether you are a freelancer with a home office or run a business with several employees, your office deserves to be spruced up. If well done, it can reflect your personality and energize your employees for better results.

As your business grows, you may considering expanding to international markets, in which case you will be in need of professional translation services. BeTranslated’s reliable team of experienced translators are experts in a wide range of fields, including business translation. Contact us today for more information or a free, no-obligation quote.